Skip navigation


Training and Education


Join us for complimentary provider webinars on a variety of topics. We offer the flexibility to attend live sessions or download recent sessions you might have missed—all from the comfort of your office or other location.

Upcoming Webinar Schedule

Click "Register" to sign up for a webinar. You will receive a confirmation email and can add the webinar to your calendar.



Date & Time



AccessMatters Family Planning Programs OB/GYN’s and Primary Care Dec. 3,
12:30 – 1:30 p.m.
Jibri Douglas, Program Manager of AccessMatters Register
CVS Real Time Benefits Tool Informational Webinar All Participating Providers Dec. 8,
12:30 – 1:00 p.m.
CVS Staff Register
4th Quarter Annual Provider Orientation and Training All Participating Providers Dec. 9,
12:30 – 1:30 p.m.
Lisa Mallory, Senior Provider Education Specialist Register
Health Partners Plans Workflow Process Related to CHC Home Health and Skilled Care Providers Dec. 10,
12:30 – 1:30 p.m.
HPP Medical Management Staff Register

Recent Webinars

Explore these additional interactive presentations designed specifically for you, our providers, and encourage your colleagues and practice staff to take advantage of these online learning opportunities. Download by the dates or topics listed below.

Note: Additional information may have been provided by the presenters or other participants during the live webinar and is not reflected here.

Health Partners Plans' 2021 Medicare Advantage Plans
Oct. 27 & Oct. 29, 2020
Presentation | Recording (Password: uWpwjmt3)

Cultural Compentency and Lingustic Requirements and Services
Sept. 15, 2020
Presentation | Recording (Password: bR8cZ3Jp)

Timely Filing Protocols and The Reconsideration Process
Sept. 30, 2020
Presentation | Recording (Password: NrJsfwr6)

Complaints, Grievances and Medical Necessity Reviews: Learn The Process
August 13, 2020
Presentation | Recording (Password: iWi6x8ZP)

Quality Improvement Webinar Series: Medication Adherence for Members with Chronic Conditions
July 22, 2020
Presentation | Recording (Password: pTJCUuq5)

Quality Improvement Webinar Series: Adolescent and Pediatric Measures
June 23, 2020
Presentation | Recording (Password: AdSpvUT3)

Quality Improvement Webinar Series: QI Opportunities & Resources
June 2, 2020
Presentation | Recording (Password: xMJvYxv4)

Improving Member Satisfaction
May 5, 2020
Presentation (PPT) | Recording (Password: gTp3je2Y)

HP Connect Provider Portal: Home Health & Non-Emergent Transportation Authorizations
April 28, 2020
Presentation | Recording (Password: jBfHDbE3)

Women’s Healthcare Webinar
March 31, 2020

HP Connect Provider Portal Home Health Authorizations Hospice Utilization
Jan. 28, 2020
Presentation | Frequently Asked Questions

Screening and Referrals For OUD in Pregnant Women
Dec. 9, 2019

Uniform Statewide Preferred Drug list for Pennsylvania Medicaid Members
Nov. 20, 2019

Building Your Practice: Providing Optimal Care to LGBTQ+ Communities
Oct. 22 & 29, 2019
Part 1 Presentation | Part 2 Presentation

HP Connect Portal Changes
July 18, 2019

Care Coordination Support and Your Patients
June 6, 2019

Cut Through the Confusion - CHC Community Health Choices Medicaid Program
April 2, 2019

Claims 101
Oct. 25, 2018

Effective Use of the Special Needs Unit
June 5, 2018

Annual Training Requirement

Visit the Required Training page to complete your annual orientation and training requirement.