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Training and Education


Join us for complimentary provider webinars on a variety of topics. We offer the flexibility to attend live sessions or download recent sessions you might have missed—all from the comfort of your office or other location.

Upcoming Webinar Schedule

Click "Register" to sign up for a webinar. You will receive a confirmation email and can add the webinar to your calendar.



Date & Time



Complaints, Grievances and Medical Necessity Reviews All Participating Primary Care, Specialists, CRNPs, PAs New Date TBD HPP Staff from Complaints and Grievances and Utilization Management Registration Coming Soon!
Southeast Managed Care Organizations presents a CHOP Telephonic Psychiatric Consultation Services Program (TiPS) Webinar Primary Care Providers (PCPs) and other prescribers of psychotropic medications July 16,
12:30 – 1:30 p.m.
Taliba M. Foster, MD, Medical Director TiPS at Children’s Hospital of Philadelphia Register
Addressing Medication Adherence for Members with Chronic Conditions to Improve your P4P Results All Primary Care and Specialists July 22,
12:30 – 1:30 p.m.
Abdou Bah, AVP of Practice Quality Optimization Register
Tri-Tech Health – At Home Wound Care Informational Webinar Primary Care Providers, Specialists, Hospital Staff July 30,
12:30 – 1:00 p.m.
Tri-Tech Health Register
Shift Care Staffing and Reporting All Shift Care Agencies September 17,
12:30 – 1:30 p.m.
Margaret Liberty, HPP Manager Ancillary Services Register
3rd Quarter Annual Provider Orientation and Training All Participating Providers Sept. 23,
12:30 – 1:30 p.m.
Lisa Mallory, Senior Provider Education Specialist Register
4th Quarter Annual Provider Orientation and Training All Participating Providers Dec. 9,
12:30 – 1:30 p.m.
Lisa Mallory, Senior Provider Education Specialist Register

Recent Webinars

Explore these additional interactive presentations designed specifically for you, our providers, and encourage your colleagues and practice staff to take advantage of these online learning opportunities. Download by the dates or topics listed below.

Note: Additional information may have been provided by the presenters or other participants during the live webinar and is not reflected here.

May 5, 2020: Improving Member Satisfaction
Presentation (PPT) | Recording (Password: gTp3je2Y)

April 28, 2020: HP Connect Provider Portal: Home Health & Non-Emergent Transportation Authorizations
Presentation | Recording (Password: jBfHDbE3)

March 31, 2020: Women’s Healthcare Webinar

Jan. 28, 2020: HP Connect Provider Portal Home Health Authorizations Hospice Utilization
Presentation | Frequently Asked Questions

Dec. 9, 2019: Screening and Referrals For OUD in Pregnant Women

Nov. 20, 2019: Uniform Statewide Preferred Drug list for Pennsylvania Medicaid Members

Oct. 22 & 29, 2019: Building Your Practice: Providing Optimal Care to LGBTQ+ Communities
Part 1 Presentation | Part 2 Presentation

July 18, 2019: HP Connect Portal Changes

June 6, 2019: Care Coordination Support and Your Patients

April 2, 2019: Cut Through the Confusion - CHC Community Health Choices Medicaid Program

Oct. 25, 2018: Claims 101

June 5, 2018: Effective Use of the Special Needs Unit

Annual Training Requirement

Visit the Required Training page to complete your annual orientation and training requirement.