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Training and Education


Join us for complimentary provider webinars on a variety of topics. We offer the flexibility to attend live sessions or download recent sessions you might have missed—all from the comfort of your office or other location.

Upcoming Webinar Schedule

Please register for an upcoming webinar. You will receive a confirmation email and can add the webinar to your calendar.

Recent Webinars

Explore these additional interactive presentations designed specifically for you, our providers, and encourage your colleagues and practice staff to take advantage of these online learning opportunities. Download by the dates or topics listed below.

Note: Additional information may have been provided by the presenters or other participants during the live webinar and is not reflected here.

Home Care Authorization Overview
March 24, 2022
Presentation | Recording (Password: 3vZm3AZr)

HPP Focus: Staff Engagement and Customer Service
March 3, 2022
Presentation | Recording

Leveraging QI to Drive Improvement
Feb. 3, 2022
Presentation | Recording

Improving Member Satisfaction: Professionalizing Customer Service
Jan. 6, 2022
Presentation | Recording

Health Partners Plans Maternity Program
Dec. 7, 2021

Improving Member Satisfaction Webinar Series: Access Redesign
Dec. 2, 2021

Health Partners Medicare Plans 2022 Provider Education Webinars
October 12 and 14, 2021
Presentation | Recording (Password: UuMwG74i)

Understanding Offsets and Credit Balances on Your Explanation of Pay
July 15, 2021

Quality Improvement Webinar Series: Health Outcomes Survey-HOS
July 13, 2021

Provider Roundtable: Health Disparities: African American Populations and Uncontrolled Diabetes
June 16, 2021
Presentation | Recording (Password: mV2ZFRnj)

Overview of HEDIS Measures and Quality Care Plus (QCP) Program
May 26, 2021

HP Connect Provider Portals: Home Health Authorizations Hospice Utilization and Home Infusion
April 20, 2021

HPP Care Coordination Support for Your Patients
April 28, 2021

Treating Adolescent Youth with Nicotine Dependence Webinar
March 31, 2021
Presentation | Recording (Password: aTZrCqr3)

Cultural Competency and Linguistic Requirements and Service
Sept. 15, 2020
Presentation | Recording (Password: bR8cZ3Jp)

Timely Filing Protocols and The Reconsideration Process
Sept. 30, 2020
Presentation | Recording (Password: NrJsfwr6)

Complaints, Grievances and Medical Necessity Reviews: Learn The Process
August 13, 2020
Presentation | Recording (Password: iWi6x8ZP)

Quality Improvement Webinar Series: Medication Adherence for Members with Chronic Conditions
July 22, 2020
Presentation | Recording (Password: pTJCUuq5)

Quality Improvement Webinar Series: Adolescent and Pediatric Measures
June 23, 2020
Presentation | Recording (Password: AdSpvUT3)

Quality Improvement Webinar Series: QI Opportunities & Resources
June 2, 2020
Presentation | Recording (Password: xMJvYxv4)

Improving Member Satisfaction
May 5, 2020
Presentation (PPT) | Recording (Password: gTp3je2Y)

Women’s Healthcare Webinar
March 31, 2020

Building Your Practice: Providing Optimal Care to LGBTQ+ Communities
Oct. 22 & 29, 2019
Part 1 Presentation | Part 2 Presentation

Annual Training Requirement

Details on required training for 2022 will be released soon. Please check back for updates.