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Webinars

Join us for complimentary provider webinars on a variety of topics. We offer the flexibility to attend live sessions or download recent sessions you might have missed—all from the comfort of your office or other location.

Upcoming Webinar Schedule

Click "Register" to sign up for a webinar. You will receive a confirmation email and can add the webinar to your calendar.

Topic

Audience

Date & Time

Presenter

Registration

Improving Member Satisfaction Webinar Series: Leveraging QI and Equity to Drive Experience and Access Improvement Primary Care Providers Feb. 3,
12:00 – 1:00 p.m.
Primary Care Development Corporation Register
What is CAHPS?
Learn about the Consumer Assessment of Healthcare Providers and Systems
All PCPs and Specialists Feb. 17,
12:30 – 1:30 p.m.
HPP's Quality Improvement and Performance Team Register
Annual Provider Orientation and Training All Participating Providers March 23,
12:30 – 1:30 p.m.
Lisa Mallory, Senior Provider Education Specialist, and HPP Staff Register
2nd Quarter Annual Provider Orientation and Training All Participating Providers June 22,
12:30 – 1:30 p.m.
Lisa Mallory, Senior Provider Education Specialist, and HPP Staff Register
3rd Quarter Annual Provider Orientation and Training All Participating Providers Sept. 21,
12:30 – 1:30 p.m.
Lisa Mallory, Senior Provider Education Specialist, and HPP Staff Register
4th Quarter Annual Provider Orientation and Training All Participating Providers Dec. 14,
12:30 – 1:30 p.m.
Lisa Mallory, Senior Provider Education Specialist, and HPP Staff Register

Recent Webinars

Explore these additional interactive presentations designed specifically for you, our providers, and encourage your colleagues and practice staff to take advantage of these online learning opportunities. Download by the dates or topics listed below.

Note: Additional information may have been provided by the presenters or other participants during the live webinar and is not reflected here.

Improving Member Satisfaction: Professionalizing Customer Service
Jan. 6, 2022
Presentation | Recording

Health Partners Plans Maternity Program
Dec. 7, 2021
Presentation

Improving Member Satisfaction Webinar Series: Access Redesign
Dec. 2, 2021
Recording

Health Partners Medicare Plans 2022 Provider Education Webinars
October 12 and 14, 2021
Presentation | Recording (Password: UuMwG74i)

Understanding Offsets and Credit Balances on Your Explanation of Pay
July 15, 2021
Presentation

Quality Improvement Webinar Series: Health Outcomes Survey-HOS
July 13, 2021
Presentation

Provider Roundtable: Health Disparities: African American Populations and Uncontrolled Diabetes
June 16, 2021
Presentation | Recording (Password: mV2ZFRnj)

Overview of HEDIS Measures and Quality Care Plus (QCP) Program
May 26, 2021
Presentation

HP Connect Provider Portals: Home Health Authorizations Hospice Utilization and Home Infusion
April 20, 2021
Presentation

HPP Care Coordination Support for Your Patients
April 28, 2021
Presentation

Treating Adolescent Youth with Nicotine Dependence Webinar
March 31, 2021
Presentation | Recording (Password: aTZrCqr3)

CVS Real Time Prescription Benefits Tool Webinar
Dec. 8, 2020
Presentation | Recording (Password: 2cBrSJrt)

AccessMatter Family Planning Programs
Dec. 3, 2020
Presentation | Recording (Password: 9ZctbhxC )

Cultural Competency and Linguistic Requirements and Service
Sept. 15, 2020
Presentation | Recording (Password: bR8cZ3Jp)

Timely Filing Protocols and The Reconsideration Process
Sept. 30, 2020
Presentation | Recording (Password: NrJsfwr6)

Complaints, Grievances and Medical Necessity Reviews: Learn The Process
August 13, 2020
Presentation | Recording (Password: iWi6x8ZP)

Quality Improvement Webinar Series: Medication Adherence for Members with Chronic Conditions
July 22, 2020
Presentation | Recording (Password: pTJCUuq5)

Quality Improvement Webinar Series: Adolescent and Pediatric Measures
June 23, 2020
Presentation | Recording (Password: AdSpvUT3)

Quality Improvement Webinar Series: QI Opportunities & Resources
June 2, 2020
Presentation | Recording (Password: xMJvYxv4)

Improving Member Satisfaction
May 5, 2020
Presentation (PPT) | Recording (Password: gTp3je2Y)

HP Connect Provider Portal: Home Health & Non-Emergent Transportation Authorizations
April 28, 2020
Presentation | Recording (Password: jBfHDbE3)

Women’s Healthcare Webinar
March 31, 2020
Presentation

HP Connect Provider Portal Home Health Authorizations Hospice Utilization
Jan. 28, 2020
Presentation | Frequently Asked Questions

Building Your Practice: Providing Optimal Care to LGBTQ+ Communities
Oct. 22 & 29, 2019
Part 1 Presentation | Part 2 Presentation

Cut Through the Confusion - CHC Community HealthChoices Medicaid Program
April 2, 2019
Presentation

Annual Training Requirement

Details on required training for 2022 will be released soon. Please check back for updates.