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Training and Education


Join us for complimentary provider webinars on a variety of topics. We offer the flexibility to attend live sessions or download recent sessions you might have missed—all from the comfort of your office or other location.

Upcoming Webinar Schedule

Please register for an upcoming webinar. You will receive a confirmation email and can add the webinar to your calendar.

Recent Webinars

Explore these additional interactive presentations designed specifically for you, our providers, and encourage your colleagues and practice staff to take advantage of these online learning opportunities. Download by the dates or topics listed below.

Note: Additional information may have been provided by the presenters or other participants during the live webinar and is not reflected here.

Jefferson Health Plans and You: Enhancing Patient Experience
April 17, 2024
Recording (Password: PdVMup3q) | Presentation

Quality Initiatives, Opportunities and Resources
April 10, 2024
Recording (Password: NsJy495r) | Presentation

Annual Orientation and Training for Ancillary Providers
March 27, 2024
Recording (Password: vMjgBWy8) | Presentation

Provider Annual Orientation and Training (1st Qtr.)
March 20, 2024
Recording (Password: aRA4imcF) | Presentation

Women's Healthcare Webinar
February 28, 2024
Recording | Presentation

Jefferson Health Plans Medicare and Individual & Family Plans
February 14, 2024
Recording (Password: 76UcPkfE) | Presentation

Individual and Family Benefits Overview for Providers
October 2023

2023 D-SNP Plan MOC Medicare Training Webinar
November 15, 2023
Recording (Password: HuGciBj7) | Presentation

Member Satisfaction and Customer Service: Jefferson Health Plans Learning Series 3 – Leveraging Health Literacy to Drive Experience
October 17, 2023
Recording | Presentation

Medicare 2024 Benefits Overview for Providers
October 11, 2023
Recording (Password: 6bB3Fr9p) | Presentation

Utilization Management/Community HealthChoices Provider Education
September 27, 2023
Recording (Password: fHS2Kkmu) | Presentation

Member Satisfaction and Customer Service: HPP Learning Series 2 - Customer Service Refresher
August 23, 2023
Recording | Presentation

Member Satisfaction and Customer Service: HPP Learning Series 1 - Rethinking Access
June 27, 2023
Recording | Evaluation

All About the Medicare Annual Wellness Visit
June 22, 2023

Best Practice Forum - Behavioral Health Integrated Care Plans
May 10, 2023

Health Partners Plans Quality P4P Program Webinar
April 12, 2023

Recording (Password: 5MtmCwnM)

Understanding Offsets and Credit Balances on Your Explanation of Pay
March 30, 2023 

Quality Initiatives, Opportunities and Resources
February 8, 2023
Presentation | Recording (Password: Yj9bh9FM) | FAQs

Women's Healthcare: A Discussion on Prevention and Screening Measures
January 27, 2023
Presentation | Recording (Password: gXg3wTmG)

Tobacco Recovery and Tobacco Cessation Counseling: A Roundtable Discussion From The Provider’s Perspective
November 2, 2022
Presentation | Recording (Password: Xm5sG2dr)

Home Care Authorization Overview
March 24, 2022
Presentation | Recording (Password: 3vZm3AZr)

HPP Focus: Staff Engagement and Customer Service
March 3, 2022
Presentation | Recording

Leveraging QI to Drive Improvement
Feb. 3, 2022
Presentation | Recording

Improving Member Satisfaction: Professionalizing Customer Service
Jan. 6, 2022
Presentation | Recording

Health Partners Plans Maternity Program
Dec. 7, 2021

Improving Member Satisfaction Webinar Series: Access Redesign
Dec. 2, 2021

Quality Improvement Webinar Series: Health Outcomes Survey-HOS
July 13, 2021

Provider Roundtable: Health Disparities: African American Populations and Uncontrolled Diabetes
June 16, 2021
Presentation | Recording (Password: mV2ZFRnj)

Overview of HEDIS Measures and Quality Care Plus (QCP) Program
May 26, 2021

HPP Care Coordination Support for Your Patients
April 28, 2021

Treating Adolescent Youth with Nicotine Dependence Webinar
March 31, 2021
Presentation | Recording (Password: aTZrCqr3)

Complaints, Grievances and Medical Necessity Reviews: Learn The Process
August 13, 2020
Presentation | Recording (Password: iWi6x8ZP)

Quality Improvement Webinar Series: Medication Adherence for Members with Chronic Conditions
July 22, 2020
Presentation | Recording (Password: pTJCUuq5)

Quality Improvement Webinar Series: Adolescent and Pediatric Measures
June 23, 2020
Presentation | Recording (Password: AdSpvUT3)

Quality Improvement Webinar Series: QI Opportunities & Resources
June 2, 2020
Presentation | Recording (Password: xMJvYxv4)

Improving Member Satisfaction
May 5, 2020
Presentation (PPT) | Recording (Password: gTp3je2Y)

Women’s Healthcare Webinar
March 31, 2020

Building Your Practice: Providing Optimal Care to LGBTQ+ Communities
Oct. 22 & 29, 2019
Part 1 Presentation | Part 2 Presentation

Annual Training Requirement

Details on required training for 2022 will be released soon. Please check back for updates.