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Webinars

Join us for complimentary provider webinars on a variety of topics. We offer the flexibility to attend live sessions or download recent sessions you might have missed—all from the comfort of your office or other location.

Upcoming Webinar Schedule

Click "Register" to sign up for a webinar. You will receive a confirmation email and can add the webinar to your calendar.

Topics

Audience

Date & Time

Host

Registration

3rd Quarter Annual Provider Orientation and Training All Participating Providers Sept. 23,
12:30 – 1:30 p.m.
Lisa Mallory, Senior Provider Education Specialist Register
Timely Filing Protocols and Reconsiderations: Learn the Process All Participating Providers Sept. 30,
12:30 - 1:00 p.m.
Bruce Dawson, Provider Resolution Specialist Register
4th Quarter Annual Provider Orientation and Training All Participating Providers Dec. 9,
12:30 – 1:30 p.m.
Lisa Mallory, Senior Provider Education Specialist Register

Recent Webinars

Explore these additional interactive presentations designed specifically for you, our providers, and encourage your colleagues and practice staff to take advantage of these online learning opportunities. Download by the dates or topics listed below.

Note: Additional information may have been provided by the presenters or other participants during the live webinar and is not reflected here.

August 13, 2020: Complaints, Grievances and Medical Necessity Reviews: Learn The Process
Presentation | Recording (Password: iWi6x8ZP)

July 22, 2020: Quality Improvement Webinar Series: Medication Adherence for Members with Chronic Conditions
Presentation | Recording target="_blank" (Password: pTJCUuq5)

June 23, 2020: Quality Improvement Webinar Series: Adolescent and Pediatric Measures
Presentation | Recording (Password: AdSpvUT3)

June 2, 2020: Quality Improvement Webinar Series: QI Opportunities & Resources
Presentation | Recording (Password: xMJvYxv4)

May 5, 2020: Improving Member Satisfaction
Presentation (PPT) | Recording (Password: gTp3je2Y)

April 28, 2020: HP Connect Provider Portal: Home Health & Non-Emergent Transportation Authorizations
Presentation | Recording (Password: jBfHDbE3)

March 31, 2020: Women’s Healthcare Webinar
Presentation

Jan. 28, 2020: HP Connect Provider Portal Home Health Authorizations Hospice Utilization
Presentation | Frequently Asked Questions

Dec. 9, 2019: Screening and Referrals For OUD in Pregnant Women
Presentation

Nov. 20, 2019: Uniform Statewide Preferred Drug list for Pennsylvania Medicaid Members
Presentation

Oct. 22 & 29, 2019: Building Your Practice: Providing Optimal Care to LGBTQ+ Communities
Part 1 Presentation | Part 2 Presentation

July 18, 2019: HP Connect Portal Changes
Presentation

June 6, 2019: Care Coordination Support and Your Patients
Presentation

April 2, 2019: Cut Through the Confusion - CHC Community Health Choices Medicaid Program
Presentation

Oct. 25, 2018: Claims 101
Presentation

June 5, 2018: Effective Use of the Special Needs Unit
Presentation

Annual Training Requirement

Visit the Required Training page to complete your annual orientation and training requirement.