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Provider Portals

PLEASE NOTE THE FULL TRANSITION TO OUR NEW PROVIDER PORTAL IS HAPPENING ON FRIDAY, AUGUST 26.

NAVINET AND OUR LEGACY HP CONNECT PORTALS WILL NO LONGER BE AVAILABLE AFTER 5:00 PM FRIDAY, AUGUST 26.

What to expect:

  • In addition to eligibility and claims, the new HP Connect will also include claims appeals and authorization requests.
  • The existing HP Connect portal will be available in a read only capacity only through September 30, 2022. This will allow you to receive updates on your previously submitted claims reconsideration requests that will continue to be processed by our claims team.
  • You will no longer have access to Health Partners Plans through NaviNet.

What to do next:

This transition has been a journey for HPP as well as our provider partners and we value your feedback and patience throughout the past month.

HP Connect, Powered by HealthTrio, Portal Demonstration

NEW HP Connect powered by HealthTrio

Here is a list of transactions and services that are available through HP Connect powered by HealthTrio:

  • Eligibility and benefits
  • Claim status inquiry
  • Claims appeals
  • Authorization requests
  • Access to reports/documents

If you have a business need for these functions and currently do not have access to HP Connect, please click the 'Register/Access HP Connect powered by HealthTrio' link below.

Register/Access HP Connect powered by HealthTrio

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