STARS and HOS
The Centers for Medicare & Medicaid Services (CMS) developed the Stars rating system to help patients choose Medicare coverage options. Star Ratings are released annually and reflect the experiences of people enrolled in Medicare Advantage and Part D prescription drug plans. Plans are rated on a one-to-five scale, with one star representing poor performance and five stars representing excellent performance. The Star Ratings system can help people choose a health plan that will provide high quality services and provide health care option that are best for them
- HP Connect, HPP's provider portal
- Provider Resource Guide: Medication Adherence for Medicare Members (PDF)
Health Outcomes Survey (HOS)
Every year, the Centers for Medicare & Medicaid Services (CMS) administers the Health Outcomes Survey (HOS), which assesses the ability of an organization to maintain or improve the current physical and mental health status of its members. A random sample of HPP’s Medicare members receive the HOS between July and September. The results help evaluate how members view their current health status and if providers addressed their health concerns. Two years later, the same respondents receive a follow-up survey on maintaining or improving physical and mental health.