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Contact Us

Please contact us with your questions or comments.

Corporate Headquarters
901 Market Street, Suite 500
Philadelphia, PA 19107
Member Walk-in Services Available:
Monday-Friday, 8:30 a.m. - 4:00 p.m.

Community Wellness Center: West Philadelphia
6232 Market Street
Philadelphia, PA 19139
Monday-Friday, 8:30 a.m. - 4:30 p.m.

Email for general inquiries

Health Partners (Medicaid) Member Relations
1-800-553-0784 (TTY 1-877-454-8477)
24 hours a day/7 days a week

KidzPartners (CHIP) Member Relations
1-888-888-1211 (TTY 1-877-454-8477)
24 hours a day/7 days a week

Health Partners Medicare Member Relations
1-866-901-8000 (TTY 1-877-454-8477)
From October 1 to March 31, we’re available 8 a.m. to 8 p.m., 7 days a week. And from April 1 to September 30, we’re available 8 a.m. to 8 p.m., Monday to Friday.

Care Management
1-866-500-4571 for:

  • Special Needs Unit
  • Baby Partners
  • Fitness programs
  • Early and Periodic Screening, Diagnosis and Treatment (EPSDT)

Provider Services Helpline

For press and media inquiries
Sarah Grzyb

To report suspected fraud or abuse
Call our Special Investigations Unit
Complete and submit anonymously online:

To report a problem with our website