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Contact Us

Please contact us with your questions or comments.

Corporate Headquarters
901 Market Street, Suite 500
Philadelphia, PA 19107
Member Walk-in Services Available:
Monday-Friday, 8:30 a.m. - 4:00 p.m.
215-849-9606

Email for general inquiries
contact@hpplans.com

Health Partners (Medicaid) Member Relations
1-800-553-0784 (TTY 711)
24 hours a day/7 days a week

KidzPartners (CHIP) Member Relations
1-888-888-1211 (TTY 711)
24 hours a day/7 days a week

Health Partners Medicare Member Relations
1-866-901-8000 (TTY 711)
24 hours a day/7 days a week

Healthier YOU! Disease Management
1-866-500-4571 for:

  • Special needs
  • Baby Partners maternity program
  • Healthier YOU!
  • Fitness and Weight Watchers® programs
  • Early and Periodic Screening, Diagnosis and Treatment (EPSDT)

Provider Services Helpline:
1-888-991-9023

For press and media inquiries:
Call Corporate Communications
267-385-3802

To report suspected fraud or abuse:
Call our Special Investigations Unit
1-866-HP-SIU-4U

To report a problem with our website:
web@hpplans.com