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Contact Us

Please contact us with your questions or comments.

Corporate Headquarters
901 Market Street, Suite 500
Philadelphia, PA 19107
Member Walk-in Services Available:
Monday-Friday, 8:30 a.m. - 4:00 p.m.
215-849-9606

Community Outreach Office
826 E. Allegheny Avenue
Philadelphia, PA 19134
Member Walk-in Services Available:
Monday-Friday, 8 a.m. - 4:30 p.m.
215-426-4372

Email for general inquiries
contact@hpplans.com

Health Partners (Medicaid) Member Relations
1-800-553-0784 (TTY 711)
24 hours a day/7 days a week

KidzPartners (CHIP) Member Relations
1-888-888-1211 (TTY 711)
24 hours a day/7 days a week

Health Partners Medicare Member Relations
1-866-901-8000 (TTY 711)
24 hours a day/7 days a week

Healthier YOU! Disease Management
1-866-500-4571 for:

  • Special needs
  • Baby Partners maternity program
  • Healthier YOU!
  • Fitness and Weight Watchers® programs
  • Early and Periodic Screening, Diagnosis and Treatment (EPSDT)

Provider Services Helpline:
1-888-991-9023

For press and media inquiries:
Call Corporate Communications
267-385-3802

To report suspected fraud or abuse:
Call our Special Investigations Unit
1-866-HP-SIU-4U

To report a problem with our website:
web@hpplans.com

Why Choose Health Partners Plans

Discover why you’ll want to become one of the many satisfied members of Health Partners Plans.

WHY CHOOSE OUR PLANS

Our Health Plans

About Health Partners Plans

A quick snapshot of our company and how we’re doing it right.

LEARN MORE ABOUT HPP