To Report a Compliance Issue or Complaint
The reporting and investigation of compliance incidents, issues and complaints play a key part in creating a culture of honest and ethical behavior and conduct. Additionally, compliance incidents, issues and complaints management is an essential tool to improve Health Partners Plans’ compliance and services. It also enables the organization to take appropriate actions to mitigate risks from happening again.
Anyone who becomes aware of a compliance incident, issue, or complaint, whether it has occurred or is about to occur, should report it to Health Partners Plans. There are a number of ways to report through the options provided below. If you wish to remain anonymous, you may do so by using the Compliance hotline or Incident Reporting Form.
To report a compliance incident:
- Call Compliance Hotline: 1-866-477-4848
- Email: firstname.lastname@example.org
- Complete and submit: Incident Reporting Form
To report fraud & abuse:
- Call the Special Investigation Unit Fraud Hotline at 1-866-HPSIU-4U (1-866-477-4848).