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Community Wellness Center
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Services

Our CWC staff, care coordinators, Member Relations reps and sales agents can help you.

Member Relations 
  • Plan assistance
  • ID cards
  • Changing PCP
  • Referral assistance
  • Member materials
  • Enrollment questions
  • Available 24 hours a day, 7 days a week
  • And more!

Health Partners (Medicaid) Member Relations
1-800-553-0784 (TTY 1-877-454-8477)

KidzPartners (CHIP) Member Relations
1-888-888-1211 (TTY 1-877-454-8477)

Health Partners Medicare Member Relations
1-866-901-8000 (TTY 1-877-454-8477)

Community Health Worker & Social Worker
  • Talk to you about your health needs
  • Connect you with community resources
  • Help you schedule your health care appointments
  • Help you set up orders for free/discounted food

Call 215-578-2104 to speak with a Community Health Worker & Social Worker. Available Thursdays from 9 a.m.–5 p.m.

Medicare Benefits Advisor
  • Answer your questions about Medicare
  • Discuss Medicare Advantage plans
  • Help you apply for a Health Partners Medicare plan

Call to speak to a licensed, professional benefits representative at 1-833-477-4773 (TTY 1-877-454-8477). Calls are answered 8 a.m.–8 p.m., seven days a week, October 1 through March 31 (Monday–Friday the rest of the year).

Baby Partners Health Educators
  • Discuss your benefits with HPP
  • Talk to you about your health needs
  • Breastfeeding counseling
  • FREE pregnancy tests for members
  • Connect you with community resources
  • Help you schedule your health care appointments

For more information, call the Healthier YOU Baby Partners program at 1-866-500-4571 (TTY 711).