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Health Partners Plans Provides Free and Reduced-Cost Community Resources with Aunt Bertha

Philadelphia, PA — Health Partners Plans (HPP) has partnered with Aunt Bertha, a network that connects people seeking help with verified social care providers to serve them. The partnership allows HPP members to search online for free or reduced-cost help around food, housing, transit, job training and more.

As part of this partnership, HPP recently launched Your Partner in Finding Resources, which is available to HPP staff, members, providers and community-based organizations (CBOs), in partnership with Aunt Bertha. This resource can be used to address upstream issues and Social Determinants of Health (SDoH) including food insecurity, workforce support, housing navigation and more. For many people, navigating the system to receive help can be difficult, but Aunt Bertha makes it easy for people to find the resources they need.

“HPP sees managed care organizations as having a responsibility to look at all aspects of members’ lives that impact their health goals and their overall health outcomes,” said Kristin Beck, director of community health programs at HPP. “These organizations are trusted resources for our members and these services allow us to address our members' health needs and to help improve their quality of life. HPP’s partnership with Aunt Bertha demonstrates our commitment to quickly linking members with the resources they need and facilitating solutions to the challenges they face on a daily basis.”

Starting in July, HPP will host training events for CBOs to share how to implement the Aunt Bertha platform and best utilize it to help more people. These monthly community-based trainings are free and open to community stakeholders. Through these trainings, HPP hopes to get more programs added to the Aunt Bertha platform and ultimately direct more people to programs that can help, while empowering them to take charge of their health.

Providing essential services through coordination with local organizations leads to improved support and services pre crisis. Aunt Bertha provides real-time data to ensure that needs are being met long before a member interacts with the health care system, as well as provides analysis to support planning and policy development. The Aunt Bertha platform enables HPP to track ongoing interactions between SDoH partners and members.

"In a very challenging time in the country, this is our way of helping and reducing disparities and making sure people at least are aware that people are here to help,” said Erine Gray, CEO and founder of Aunt Bertha. “If there is anything we can do to make it quicker or easier for nonprofits to serve people in need, we are proud to play a role in that.”

To learn more and explore local resources, visit hpp.auntbertha.com.

ABOUT HEALTH PARTNERS PLANS

Health Partners Plans is a not-for-profit managed health care organization serving more than 259,000 members in Southeastern Pennsylvania. It provides a broad range of health coverage options through Health Partners Medicare, Health Partners (Medicaid) and KidzPartners (Children’s Health Insurance Program). Founded more than 30 years ago, Health Partners Plans is one of the few hospital-owned health plans in the country. Learn more about how to PartnerUp with Health Partners Plans, visit HealthPartnersPlans.com, twitter.com/HPPlans and facebook.com/healthpartnersplans.

ABOUT AUNT BERTHA

Aunt Bertha’s network connects people seeking help with the verified social care providers that can help them. Thousands of nonprofit organizations and social care providers work to serve their communities, for most people, navigating the system to get help is a difficult, time consuming, and frustrating journey. Too many people are suffering today, and the last thing they need is more work in figuring out how to find the help to alleviate that suffering. 

At Aunt Bertha, we created a social care network that connects people and programs — making it easy for people to find social services in their communities, for nonprofits to coordinate their efforts, and for customers to integrate social care into the work they already do.

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