What is Teladoc®?
Teladoc is a phone and video service that connects you with doctors who can help you with many non-emergency medical conditions.
Teladoc consults are free for HPP members.
How can Teladoc help me?
Reach out to Teladoc for these conditions and more:
- Cold and flu symptoms
- Respiratory infection
- Sinus problems
If necessary, a Teladoc doctor can provide a short-term prescription that you can pick up at your pharmacy.
How to get started
If you are new to Teladoc, you’ll need to set up an account by calling 1-800-Teladoc, downloading the mobile app or by visiting Teladoc.com. Have your HPP member ID number ready. After you register, you will need to complete your medical history. These are the same types of questions you answer for any doctor to give them the information they need to provide a diagnosis.
Once you’ve registered, you can call or go online anytime to request a Teladoc consult. A doctor will call you back, usually in about 10 minutes.
If you have a serious health emergency
If you have a life-threatening medical emergency or if you need medical help right away, call 9-1-1, or go to the nearest emergency room.
Teladoc does not take the place of your primary care physician but can be a convenient solution for non-urgent illnesses.