October 2, 2020
Health Partners Plans Expands Commitment to Social Determinants of Health by Launching PartnerUp HealthCompass, Convening First-Ever Regional Council
Organization forges partnerships to address food insecurity, housing and education while joining forces with health and community leaders to identify new needs
Philadelphia — Health Partners Plans (HPP) announced today the expansion of its work to address social determinants of health (SDoH). New efforts include the launch of its PartnerUp HealthCompass program, and its work with the Pennsylvania stakeholders to convene healthcare and community leaders for an SDoH Regional Council, which is the first of its kind in Pennsylvania.
PartnerUp HealthCompass brings together all of HPP’s SDoH transformative initiatives and resources under one program and includes a number of new partnerships that address non-clinical barriers to member health. New efforts include: a program that engages community-based health workers to provide members with face-to-face assistance to food resources in communities; partnering with the Community Learning Center to offer GED courses, exams, financial literacy and career development workshops; and launching a literacy initiative designed to help improve health literacy and empower members around education, which kicked off during COVID and has donated more than 8,000 books to children who lack access to them.
“This holistic approach to member health has been a priority for HPP for decades, and we’re proud to expand it with the launch of the PartnerUp HealthCompass program and new initiatives,” said Health Partners Plans President and CEO Denise Napier. “In addition to these new partnerships, leading the inaugural SDoH Regional Council puts us in an even better position to identify opportunities to work collaboratively with community based organizations, government and health systems to improve health outcomes for our members, and to build healthier communities.”
HPP has a strong history of launching community partnerships for the betterment of its members, from being the first managed care organization in Pennsylvania to provide medically tailored meals to its members with chronic conditions through a partnership with MANNA (Metropolitan Area Neighborhood Nutrition Alliance), to being among the first to enable members experiencing homelessness to have better access to health care. HealthCompass programs address a range of critical needs, including:
- Food Insecurity – HPP operates a program that engages community-based health workers to provide members with face-to-face assistance to food resources in communities. Armed with training from nutritionists, the health workers provide information about how low-income individuals can maximize their food budgets to make nutritious food choices. The program also offers a local map to resources including grocery stores, food pantries, soup kitchens and local resources for low and/or no-cost food. By taking the time to delve into the reasons for food insecurity, community health workers often learn more about other social determinants of health including housing insecurity, transportation issues, depression and literacy issues.
- Access to Care and Housing Insecurity - HPP’s pioneering partnership with Broad Street Ministry and Philadelphia FIGHT Centers connects those experiencing homelessness and struggling with chronic conditions to vital health care services. This pioneering program includes community health worker and behavioral health resources with the goal of linking members to much needed services to meet immediate needs as well as long term goals to sustain good health.
- Continuing Education and General Education Development (GED) – Studies show that achievements in education correlate with improved health outcomes. In an effort to help improve members’ educational and employment prospects, HPP partners with the Community Learning Center to offer GED courses, exams and financial literacy and career development workshops to HPP members aged 18 and older free of charge. HPP also offers a number of community-based professional development courses including resume writing and interview skills.
- Literacy – Research suggests that access to books is one of the keys to reading development and that children living in low-income households have fewer books in their homes and fewer books in their classrooms, schools and public library than more affluent children. To try and close this gap, HPP has launched a literacy initiative designed to help improve health literacy and empower members around education. HPP began this effort by providing 8,000 books to kids and families who benefit from having access to these resources. In addition, HPP has launched an organization-wide training effort to educate all areas of the company about Health Literacy and its impact to members.
“As an innovative managed care organization, we understand the pivotal role we play and the responsibility we have in breaking down barriers to resources and good health for our members,” said Napier. “PartnerUp HealthCompass will sustain and enhance our member-centric services by focusing on the needs of the whole person. In addition to providing comprehensive medical care, there is a deep need to continue to drive cross-sector collaboration and develop fresh, sustainable solutions to tackle the daily socioeconomic challenges our members face.”
ABOUT HEALTH PARTNERS PLANS
Health Partners Plans is a not-for-profit managed health care organization serving more than 259,000 members in Southeastern Pennsylvania. It provides a broad range of health coverage options through Health Partners Medicare, Health Partners (Medicaid) and KidzPartners (Children’s Health Insurance Program). Founded more than 30 years ago, Health Partners Plans is one of the few hospital-owned health plans in the country. Learn more about how to PartnerUp with Health Partners Plans, visit HealthPartnersPlans.com, twitter.com/HPPlans and facebook.com/healthpartnersplans.