June 19, 2018
Jenny Fong Named Senior Vice President of Medicare and Operations for Health Partners Plans
Philadelphia, PA — Jenny Fong, a veteran in the managed care industry, has joined Health Partners Plans (HPP) as Senior Vice President of Medicare and Operations, reporting to Executive Vice President of Medicare and Operations Barry Volin.
Fong is responsible for the development and implementation of strategic, operational and tactical business plans for HPP’s Medicare line of business. She also reviews and directs HPP’s service operations across all lines of business to meet and exceed business goals. In addition, Fong manages budgets and controls expenses while meeting operational, financial and service requirements. Maintaining high levels of member and provider satisfaction and engagement will be top priorities.
Fong brings a wealth of Medicare expertise and almost 20 years of managed care operations and leadership experience to HPP. She has a proven track record in a wide array of specialties, including health care administration, government programs with an in-depth knowledge of regulatory and compliance requirements, operational services, sales, member relations, marketing and analysis.
Prior to joining HPP, Fong served as chief compliance and privacy officer for Cognizant Technology Solutions’ largest government sponsored managed care organization, where she was responsible for operational compliance in the U.S. and offshore locations across multiple lines of business. During her career, Fong has also served as chief compliance officer for Health Republic Insurance of New York, vice president of regulatory and business operations for Centers Plan for Healthy Living in Staten Island and assistant vice president of the Medicare Program at Health Plus, Inc. in Brooklyn.
“Jenny has an unparalleled record in health care administration, Medicare and business operations,” said Volin. “There is no one more qualified to help lead HPP’s mission to continually implement meaningful service improvements for our Medicare members and to our overall operations.”
“HPP is known around the country for putting its members first with a nimble, innovative approach to value-based care,” said Fong. “I am honored to join this mission and to help ensure that HPP’s business and operations are aligned with the goals of further improving care and services for thousands of members.”
Fong was born and raised in New York City, where she received her Bachelor of Science from Pace University.
ABOUT HEALTH PARTNERS PLANS
Health Partners Plans, an innovative not-for-profit managed care organization, is the only Medicaid plan in Pennsylvania and is among just 11 Medicaid plans nationwide with an accreditation status of Excellent as of September 26, 2017. This is the highest status bestowed by the National Committee for Quality Assurance. Health Partners Plans serves more than 281,000 members in Southeastern Pennsylvania and the Lehigh/Capital region. It provides a broad range of health coverage options through its Health Partners Medicare, Health Partners (Medicaid) and KidzPartners (Children’s Health Insurance Program) plans. Founded more than 32 years ago, Health Partners Plans is one of the few hospital-owned health plans in the country. Learn more about how Health Partners Plans is doing it right at HealthPartnersPlans.com, twitter.com/HPPlans and facebook.com/healthpartnersplans.
Monet T. Irving
Director, Corporate Communications