Providers
Provider Portal
Our provider portal makes it easy for you to find important information with just a few clicks. If you are logging into the portal for the first time, you will need to register.
Are you a participating provider and need to create an account?
Guides offer clear, ordered step-by-step instructions to complete a task from start to finish.
- Provider Registration Guide (Posted April 20, 2025)
- Local Admin and User Guide (Posted April 20, 2025)
- Username and Password Reset Guide (Posted April 20, 2025)
- Eligibility Verification and Benefits Guide (Posted September 5, 2025)
- Document Manager Guide (Posted September 5, 2025)
- Prior Authorizations Portal Guide (Last updated: September 5, 2025)
- Claim Status Search, Appeals and Inquiries Guide (Posted January 14, 2026)
Quick Reference Guides (QRG) offer brief, easy-to-scan information for fast access to key details.
- QRG Local Admin and User Guide (Posted: October 8, 2025)
- QRG Member Search Guide (Posted: October 8, 2025)
- QRG Prior Authorization Guide (Posted: October 8, 2025)
- Prior Authorization Provider Portal Frequently Asked Questions (Posted October 24, 2025)