Our Special Investigations Unit (SIU) proactively addresses questionable activity and investigates referrals of illegal and unethical conduct. Investigative findings are forwarded to state and/or federal law enforcement agencies for appropriate legal action upon a substantiated finding of misconduct.
If you suspect illegal and/or unethical activity among our members, employees or providers, call the SIU Hotline at 1-866-477-4848. Each call is evaluated by an investigator. All calls are confidential and may be made anonymously.
- Members selling membership cards or allowing others to use their membership ID numbers to obtain services
- Members selling medications obtained through the program
- Members obtaining services or equipment not medically necessary for their conditions
- Employees selling company information
- Employees accepting money or gifts in exchange for manipulating parts of any Health Partners Plans' systems/software
- Providers up-coding claims or submitting claims for services not provided
- Providers providing false statements to obtain credentials (MediCheck)
- Providers paying members incentives for patronage
- Pharmacist paying provider kickbacks for referrals
In addition to calling the SIU Hotline at 1-866-477-4848, you can also report suspected fraud, waste or abuse using the My Compliance Report online reporting tool or by emailing SIUtips@jeffersonhealthplans.com. See below for additional reporting resources:
- CMS Medicare Hotline: 1-800-MEDICARE (1-800-633-4227)
- PA Department of Human Services Medicaid Hotline: 1-866-379-8477
- U.S. Department of Health and Human Services, Office of the Inspector General Hotline: 1-800-447-8477