Using the Plan
HPP has a team of dedicated care managers who can help you achieve your health goals. With this support system, you can get on the right path to managing your health care needs.
Health Partners Plans is looking for volunteers to serve on the Complaints and Grievances Committee.
More information on behavioral health services.
Anyone who becomes aware of a compliance, privacy, or fraud incident, whether it has occurred or is about to occur, should report it to Health Partners Plans. There are a number of ways to report suspected fraud, waste or abuse.
The Health Partners Member Handbook has all the information you need about your membership.
HPP calls members from time to time to check whether they received healthcare services that have been billed to HPP.
Some services or items need approval from Health Partners before you can get the service. This is called prior authorization. For services that need prior authorization, Health Partners decides whether a requested service is medically necessary before you get the service. You or your provider must make a request to Health Partners for approval before you get the service.
Our self-management tools created to keep you informed on a variety of important health topics.
Learn more about which health care services require a copay.
Third party liability refers to the responsibility of another insurance provider to pay part or all your services before the claim is sent to Health Partners.