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Medicaid

Contact Us

Have questions? Our friendly Member Relations team is here to help. We're available 24 hours a day, seven days a week.

For any questions you have about your benefits, call Member Relations at 1-800-553-0784 (TTY 1-877-454-8477).

OR

Complete the information below to send us a message or contact a specific department.

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Contact Specific Departments

Member Relations

24 hours a day, seven days a week
1-800-553-0784 (TTY 1-877-454-8477)

Corporate Office

1101  Market  Street, Suite 3000 
Philadelphia, PA 19107 
Mon. – Fri., 8:30 a.m. - 4:30 p.m. 
215-849-9606 

Community Wellness Center: West Philadelphia

6232 Market Street
Philadelphia, PA 19139
Mon. – Fri., 8:30 a.m. - 4:30 p.m.
267-831-5300 

Subrogation Inquiries

SubrogationSpecialist@jeffersonhealthplans.com

Need help in a language other than English?

We can provide interpreter services at no cost to you. Call Member Relations at 1-800-553-0784 (TTY 1-877-454-8477) for assistance. We are available 24 hours a day, seven days a week.