Health Partners translation services
Help if you speak a language other than English
If you would like to request a Member Handbook or other Health Partners information in a language other than English, at no cost, just call Health Partners’ Member Relations department at 1-800-553-0784 or 215-849-9600 (TTY 1-877-454-8477).
Help if you need an interpreter or TTY services
If you need an interpreter for any language, including sign language, or if you require TTY services for your healthcare needs, Health Partners’ Member Relations department can help you. Just call 1-800-553-0784 or 215-849-9600 (TTY 1-877-454-8477).
If you need an interpreter and you call Member Relations, we have an online interpreter service that can help you. This service provides over 140 languages and is available 24 hours a day, seven days a week.
You will not have to make another telephone call to get this service. Member Relations will do this for you and will stay on the telephone with you. If you call the TTY line, you will be connected to a text telephone right away.
There is no cost to you for these services.