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How to use your pharmacy benefit

If you need medicine, your PCP or specialist will write a prescription. If you are eligible for prescription coverage, simply take the prescription slip to one of the more than 1,000 area pharmacies (drug stores) that fill Health Partners prescriptions. Your prescription will be filled if the prescription is covered under your pharmacy benefit. Depending on your category, you may be charged a copayment for your prescription. All members under age 18 are eligible for prescription coverage at no charge.

If you are asked to pay a copayment for your prescription and think you should not have to, please contact the Member Relations department from the pharmacy for assistance. If the pharmacist wants to charge you for a prescription, please ask him/her to contact Health Partners.

The Health Partners Provider Directory also contains a list of participating pharmacies. If you need assistance, please contact Member Relations.

For more information

If you have questions about your eligibility for prescriptions, need help finding a pharmacy, or would like a complete list of participating pharmacies, call our Member Relations department toll-free at 1-800-553-0784 or 215-849-9600 (TTY 711). We are here to help you 24 hours a day, seven days a week.