Provider Rebrand FAQ

Health Partners Plans Medicaid will soon be called Jefferson Health Plans EverWell, and Health Partners Plans CHIP will soon be called Jefferson Health Plans CHIP.

No. There is no impact to your status in our Medicaid and CHIP networks. 

We expect the name change to be implemented in the summer of 2026.

No. Existing contracts, reimbursement, credentialing, and payment processes remain unchanged.

No. All phone numbers and points of contact will remain the same. Our teams will continue to provide you with timely support and problem-solving.

No. Members will keep the same benefits, providers, hospitals and care teams. 

Once the name change takes effect, members will receive a new Jefferson Health Plans ID card in the mail. Until then, expect members to keep using their current Health Partners Plans ID card. Both ID cards will be valid through 2026.

Our Medicaid and CHIP plans will join our Medicare Advantage and Individual and Family plans under the Jefferson Health Plans name.

If you have questions, please call the Provider Services Helpline at 1-888-991-9023 or visit HPPlans.com/providers.