Informational Addresses
Use these addresses to contact a particular department:
Claims Department - for first time submissions:
Health Partners Plans
Attention: Claim Department
901 Market Street, Suite 500
Philadelphia, PA 19107
Claims Reconsideration - for claim appeals 2nd submission:
Health Partners Plans
Attention: Claim Reconsiderations Department
901 Market Street, Suite 500
Philadelphia, PA 19107
Claims Recovery - for retractions of overpayments:
Health Partners Plans
Attention: Claim Recovery Department
901 Market Street, Suite 500
Philadelphia, PA 19107
Utilization Management Issues:
Health Partners Plans
Attention: Medical Appeals
901 Market Street, Suite 500
Philadelphia, PA 19107
Provider Disputes & Appeals:
Health Partners Plans
Attention: Complaints & Grievances
901 Market Street, Suite 500
Philadelphia, PA 19107
Physician Demographic and/or Contraction Information:
Health Partners Plans
Attention: Physician Relations
901 Market Street, Suite 500
Philadelphia, PA 19107
Hospital Contract and/or Demographic Information:
Attention: Hospital Relations
Health Partners Plans
901 Market Street, Suite 500
Philadelphia, PA 19107
Ancillary Provider Contract and/or Demographic Information:
Health Partners Plans
Attention: Ancillary Provider Relations
901 Market Street, Suite 500
Philadelphia, PA 19107
Credentialing Material:
Health Partners Plans
Attention: Credentialing Unit
901 Market Street, Suite 500
Philadelphia, PA 19107
Provider Helpline: 215-991-4350 or toll free at 1-888-991-9023