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Informational Addresses

Please use these addresses to contact a specific department at HPP:

Claims Department - First Time Submissions

Health Partners Plans
Attention: Claim Department
901 Market Street, Suite 500
Philadelphia, PA 19107

Claims Reconsideration - Claim Appeals 2nd Submission

Health Partners Plans
Attention: Claim Reconsiderations Department
901 Market Street, Suite 500
Philadelphia, PA 19107

Claims Recovery - Retractions of Overpayments

Health Partners Plans
Attention: Claim Recovery Department
901 Market Street, Suite 500
Philadelphia, PA 19107

Utilization Management Issues

Health Partners Plans
Attention: Medical Appeals
901 Market Street, Suite 500
Philadelphia, PA 19107

Provider Disputes & Appeals

Health Partners Plans
Attention: Complaints & Grievances
901 Market Street, Suite 500
Philadelphia, PA 19107

Physician Demographic and/or Contraction Information

Health Partners Plans
Attention: Physician Relations
901 Market Street, Suite 500
Philadelphia, PA 19107

Hospital Contract and/or Demographic Information

Health Partners Plans
Attention: Hospital Relations
901 Market Street, Suite 500
Philadelphia, PA 19107

Ancillary Provider Contract and/or Demographic Information:

Health Partners Plans
Attention: Ancillary Provider Relations
901 Market Street, Suite 500
Philadelphia, PA 19107

Credentialing Material:

Health Partners Plans
Attention: Credentialing Unit
901 Market Street, Suite 500
Philadelphia, PA 19107

Provider Helpline: 1-888-991-9023