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Eligibility and Claims
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Informational Addresses

Use these addresses to contact a particular department:

Claims Department - for first time submissions:

Health Partners Plans
Attention: Claim Department
901 Market Street, Suite 500
Philadelphia, PA 19107

Claims Reconsideration - for claim appeals 2nd submission:

Health Partners Plans
Attention: Claim Reconsiderations Department
901 Market Street, Suite 500
Philadelphia, PA 19107

Claims Recovery - for retractions of overpayments:

Health Partners Plans
Attention: Claim Recovery Department
901 Market Street, Suite 500
Philadelphia, PA 19107

Utilization Management Issues:

Health Partners Plans
Attention: Medical Appeals
901 Market Street, Suite 500
Philadelphia, PA 19107

Provider Disputes & Appeals:

Health Partners Plans
Attention: Complaints & Grievances
901 Market Street, Suite 500
Philadelphia, PA 19107

Physician Demographic and/or Contraction Information:

Health Partners Plans
Attention: Physician Relations
901 Market Street, Suite 500
Philadelphia, PA 19107

Hospital Contract and/or Demographic Information:

Attention: Hospital Relations
Health Partners Plans
901 Market Street, Suite 500
Philadelphia, PA 19107

Ancillary Provider Contract and/or Demographic Information:

Health Partners Plans
Attention: Ancillary Provider Relations
901 Market Street, Suite 500
Philadelphia, PA 19107

Credentialing Material:

Health Partners Plans
Attention: Credentialing Unit
901 Market Street, Suite 500
Philadelphia, PA 19107

Provider Helpline: 215-991-4350 or toll free at 1-888-991-9023