Informational Addresses
Please use these addresses to contact a specific department at HPP:
Claims Department - First Time Submissions
Health Partners Plans
Attention: Claim Department
901 Market Street, Suite 500
Philadelphia, PA 19107
Claims Reconsideration - Claim Appeals 2nd Submission
Health Partners Plans
Attention: Claim Reconsiderations Department
901 Market Street, Suite 500
Philadelphia, PA 19107
Claims Recovery - Retractions of Overpayments
Health Partners Plans
Attention: Claim Recovery Department
901 Market Street, Suite 500
Philadelphia, PA 19107
Utilization Management Issues
Health Partners Plans
Attention: Medical Appeals
901 Market Street, Suite 500
Philadelphia, PA 19107
Provider Disputes & Appeals
Health Partners Plans
Attention: Complaints & Grievances
901 Market Street, Suite 500
Philadelphia, PA 19107
Physician Demographic and/or Contraction Information
Health Partners Plans
Attention: Physician Relations
901 Market Street, Suite 500
Philadelphia, PA 19107
Hospital Contract and/or Demographic Information
Health Partners Plans
Attention: Hospital Relations
901 Market Street, Suite 500
Philadelphia, PA 19107
Ancillary Provider Contract and/or Demographic Information:
Health Partners Plans
Attention: Ancillary Provider Relations
901 Market Street, Suite 500
Philadelphia, PA 19107
Credentialing Material:
Health Partners Plans
Attention: Credentialing Unit
901 Market Street, Suite 500
Philadelphia, PA 19107
Provider Helpline: 1-888-991-9023