Addresses
Claims Submission
Health Partners Plans recommends submitting claims electronically.
Health Partners Plans Payer #: 80142
EDI (Electronic Data Interchange): EDI@hpplans.com
For paper claims payment, reconsideration or retraction of overpayment, please use the following addresses:
Claims Submissions
All lines of business
Health Partners Plans
P.O. Box 981744
El Paso, TX 79998-1744
Claims Reconsiderations
All lines of business
Health Partners Plans
Health Partners Plans
Attn: Claims Reconsideration
901 Market Street, Suite 500
Philadelphia, PA 19107
Informational Addresses
Please use these addresses to contact a specific department at HPP:
Utilization Management Issues
Health Partners Plans
Attention: Medical Appeals
901 Market Street, Suite 500
Philadelphia, PA 19107
Provider Disputes & Appeals
Health Partners Plans
Attention: Complaints & Grievances
901 Market Street, Suite 500
Philadelphia, PA 19107
Physician Demographic and/or Contraction Information
Health Partners Plans
Attention: Physician Relations
901 Market Street, Suite 500
Philadelphia, PA 19107
Hospital Contract and/or Demographic Information
Health Partners Plans
Attention: Hospital Relations
901 Market Street, Suite 500
Philadelphia, PA 19107
Ancillary Provider Contract and/or Demographic Information:
Health Partners Plans
Attention: Ancillary Provider Relations
901 Market Street, Suite 500
Philadelphia, PA 19107
Credentialing Material:
Health Partners Plans
Attention: Credentialing Unit
901 Market Street, Suite 500
Philadelphia, PA 19107
Contact Us
If you have questions or need further information, please call our Provider Services Helpline at 1-888-991-9023 (Monday to Friday, 9 a.m. to 5:30 p.m.).