KidzPartners Member Handbook: Contact Info
1-888-888-1211 or 215-967-4550
Available 24 hours every day for questions about coverage and help with plan services.
TTY Users: 711
For deaf and hearing/speech-impaired members with access to special telephone equipment.
24-hour phone or video access to doctors, including pediatricians. Not for emergencies. Call 9-1-1 in an emergency.
901 Market Street, Suite 500
Philadelphia, PA 19107
Office Hours: Monday-Friday, 9 a.m. to 5 p.m.
Enrollment Mailing Address
PO Box 1420
Philadelphia, PA 19105-1420
For mailing applications/supporting materials ONLY.
Payment Mailing Address
PO Box 35
Philadelphia, PA 19105-0035
For mailing premium payments ONLY.
820 E. Allegheny Avenue
(west of Kensington Avenue)
Philadelphia, PA 19134
Our Member Relations satellite location, available Monday-Friday, 8 a.m. to 4:30 p.m.
SIU Fraud & Abuse Hotline
Available 24 hours every day to leave messages or anonymous tips about suspected wrongdoing.