Important Addresses

For paper claim submissions, reconsiderations, retractions, overpayments and cash receipts, please use the addresses below.

Claim Submissions

Medicaid

Health Partners Plans Medicaid
P.O. Box 211123
Eagan, MN 55121

CHIP

Health Partners Plans CHIP
P.O. Box 211123
Eagan, MN 55121

Medicare HMO

Jefferson Health Plans
P.O. Box 211123
Eagan, MN 55121

Medicare PPO

Pennsylvania:

Jefferson Health Plans
P.O. Box 21921
Eagan, MN 55121

New Jersey:

Jefferson Health Plans
P.O Box 211290
Eagan, MN 55121

Individual and Family Plans

Jefferson Health Plans
P.O. Box 211123
Eagan, MN 55121

Claim Reconsideration

For provider appeals, submit all claim information in the Provider Portal.

Claim Overpayments

For claim overpayment inquiries without a returned check, submit pertinent claim and appeal information with a Provider Overpayment form in the Provider Portal.

For claim overpayments with a returned check attached, include a Provider Overpayment form and send to:

Finance - Cash Receipts
All Lines of Business

Health Partners Plan/Jefferson Health Plans
Attn: Finance – Cash Receipts
1101 Market Street, Suite 3000
Philadelphia, PA 19107

Utilization Management Issues

Health Partners Plans/
Jefferson Health Plans
Attention: Medical Appeals
1101 Market Street, Suite 3000
Philadelphia, PA 19107

Provider Disputes & Appeals

Health Partners Plans/
Jefferson Health Plans
Attention: Complaints & Grievances
1101 Market Street, Suite 3000
Philadelphia, PA 19107

Physician Demographic and/or Contraction Information

Health Partners Plans/
Jefferson Health Plans
Attention: Physician Relations
1101 Market Street, Suite 3000
Philadelphia, PA 19107

Hospital Contract and/or Demographic Information

Health Partners Plans/
Jefferson Health Plans
Attention: Hospital Relations
1101 Market Street, Suite 3000
Philadelphia, PA 19107

Ancillary Provider Contract and/or Demographic Information

Health Partners Plans/
Jefferson Health Plans
Attention: Ancillary Provider Relations
1101 Market Street, Suite 3000
Philadelphia, PA 19107

Credentialing Material

Health Partners Plans/
Jefferson Health Plans
Attention: Credentialing Unit
1101 Market Street, Suite 3000
Philadelphia, PA 19107

If you have questions or need further information, please call our Provider Services Helpline at 1-888-991-9023 (Monday to Friday, 9 a.m. to 5:30 p.m.).