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CHIP Plan

Contact Us

Have questions? Our friendly Member Relations team is here to help. We're available 24 hours a day, seven days a week.

For any questions you have about your child's benefits, call Member Relations at 1-888-888-1211 ( TTY 1-877-454-8477).

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Complete the information below to send us a message or contact a specific department.

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Member Relations

24 hours a day, seven days a week
1-888-888-1211 (TTY 1-877-454-8477)

Corporate Office

1101  Market  Street, Suite 3000 
Philadelphia, PA 19107 
Mon. – Fri., 8:30 am - 4:30 pm
215-849-9606

Community Wellness Center: West Philadelphia 

6232 Market Street 
Philadelphia, PA 19139 
Mon. – Fri., 8:30 am - 4:30 pm 
267-831-5300

Need help in a language other than English? 

We can provide interpreter services at no cost to you. Call Member Relations at 1-888-888-1211 (TTY 1-877-454-8477) for assistance. We are available 24 hours a day, seven days a week.

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