Each year, Jefferson Health Plans surveys our network to determine if providers are meeting the Access and Appointment Standards and Telephone Availability Standards as set by the Department of Human Services (DHS) for Health Partners (Medicaid) and KidzPartners (CHIP) members, and by the Centers for Medicare & Medicaid Services (CMS) for Health Partners Medicare members.

The 2024 Provider Access, Appointment and Telephone Availability Standards Survey is now available. We ask that you complete this brief survey by May 13, 2024.

Please reference the letter that was faxed to your office on April 29, 2024 for your “Survey ID” number.

Click Here to Take the Survey

If you have any questions or are unsure of your Survey ID number, please send an email to AASurvey@jeffersonhealthplans.com.