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Care Management for KidzPartners

KidzPartners has staff and programs to help your child achieve their health goals and get them on the right path to managing their health care needs.

Our care managers can help connect your family to health care services your child needs based on age and gender. We can:

  • Schedule doctor’s appointments
  • Help you and your child follow your child’s treatment plan
  • Connect you with community resources such as food resources, legal aid and utility service payments
  • Connect your family with behavioral health services near where you live
  • Explain your benefits and the services available to your child
  • Reach out to you if your child had a hospital stay to make sure he/she had a safe discharge and you are able to follow the doctors’ instructions

Our programs include:

Healthy Kids: Our Healthy Kids team helps kids get the care they need. We connect children and young adults up to age 19 with health services that are age appropriate. Healthy Kids can also help your child manage conditions, such as asthma and diabetes. Staff will schedule dental appointments for your child and your family, provide lead prevention guidance and connect you to community groups for everyday needs.

Baby Partners: Our maternity program assists moms-to-be, from prenatal to post-delivery. We also connect the newborn to the important first well-child visit. Baby Partners can help you with nutritional services, baby items like cribs, car seats and diapers, childcare and transportation. A Baby Partners care coordinator can help you find needed resources if you are experiencing depression or sadness.

Special Needs Unit: Our Special Needs Unit helps adults and children who self-identify a special health care need that may not be disease specific, but impacts your daily life. We will help you schedule needed appointments with specialists, including behavioral health, as well as connect you with needed community resources.


KidzPartners staff reaches out to members who may benefit from our care management programs. You can call contact us for help.

Call Member Relations today at 1-888-888-1211 (TTY 1-877-454-8477) to find out more about our programs and how we can help you achieve your health care goals. Member Relations is available 24/7.

All programs are voluntary, and you may opt out at any time by calling Member Relations at 1-888-888-1211 (TTY 1-877-454-8477). Opting out does not affect your health care benefits.