Skip navigation


Provider News

You’re Invited: HHAeXchange Information Sessions for Existing Providers

Section 12006 of the Twenty First Century Cures Act (Cures Act) and the Centers for Medicare & Medicaid Services (CMS) requires the State of Pennsylvania to begin utilizing an Electronic Visit Verification System (EVV) for all Personal Care Services (PCS) by January 1, 2021, and all Home Health Care Services (HHCS) by January 1, 2024. The Cures Act mandate requires all visits to be timestamped via an electronic verification method utilizing EVV tools to record the member, caregiver, time the service begins and ends, location of the service, date of the service and the type of service performed.

Therefore, to ensure that the provider community complies with the Cures Act mandate requirements, the state of Pennsylvania requires all providers to be fully integrated by January 1, 2024, and implement EVV for HHCS. As a result, Health Partners Plans will continue its partnership with HHAeXchange and will be going live with a soft launch on August 14, 2023.

We understand that some agencies may have an enterprise EVV solution already in place to help you be compliant. Our intention is not to replace the EVV solution you have in place, but to ensure that we are able to collect the visit data for Health Partners Plans and Pennsylvania programs and provide options for providers that support our members to make this process as easy as possible. As one of the options, HHAeXchange will provide a free EVV solution to manage EVV compliance for the members you service. Please see the action steps below that are required to ensure your path to success for the January 1, 2024, go-live.

Step #1: Register for an Information Session

Please register for a session time at Providers will have the opportunity to attend any of the available sessions and are able to choose which session(s) fits their schedule.

Step #2: Attend an Information Session

HHAeXchange will hold Information Sessions beginning May 3, 2023. You are only required to attend one session as all three will provide the same information.

Wednesday, May 3, 2023, at 10 a.m.

Friday, May 5, 2023, at 12 p.m.

Tuesday, May 9, 2023, at 2 p.m.

Have Questions?

If you have questions or need help, please feel free to contact the HPP Provider Services Helpline at
1-888-991-9023. For questions or help with HHAX, please email HHAeXchange at or visit us at