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The 2021 Provider Access, Appointment and Telephone Availability Standards Survey is Now Available

Health Partners Plans (HPP) strives to make the most of our partnership with our providers and members. Each year, HPP surveys our network to determine if our providers are meeting the Access and Appointment Standards and Telephone Availability Standards, as set by the Department of Human Services (DHS) for Health Partners (Medicaid) and KidzPartners (CHIP) members, and by the Centers for Medicare & Medicaid Services (CMS) for Health Partners Medicare members.

The 2021 Provider Access, Appointment and Telephone Availability Standards Survey is now available. We ask that you complete this brief survey by July 15, 2021.

Please reference the letter that was faxed to your office on June 30, 2021 for your “Survey ID” number.

Click Here to Begin the Survey