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Telehealth Policy Update (Health Partners Medicare)

Please be aware that HPP has created a telehealth policy (RB.021.A: Professional Telehealth Services Medicare) that impacts our Health Partners Medicare line of business. The updated policy can be found at our Policy Library.

We are working on updating the policy for Health Partners (Medicaid) and KidzPartners, and hope to publish the full policy in the next 30 days.

If you have any questions about the updated policy, please contact our Provider Services Helpline at 1-888-991-9023, Monday – Friday, 9 a.m. – 5:30 p.m.

We appreciate your continued support in managing the needs of our members.