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Provider News

Elimination of Separate CHIP P.O. Box for Paper Claims and Claim Reconsiderations

Although Health Partners Plans (HPP) prefers that providers submit claims electronically using our Payer ID #80142, we recognize some providers may need to submit paper claims. To assist in the ease of submitting paper claims when needed, HPP will be utilizing only one P.O. Box for our Medicaid, Medicare and CHIP lines of business.

Effective April 1, 2021, the submission of all paper claims should be mailed to the following address:

Health Partners Plans
Attn: Claims
P.O. Box 1220
Philadelphia, PA 19105-1220

Additionally, effective April 1, 2021, if you need to submit a claims reconsideration for any one of our lines of business, please send to the following address:

Health Partners Plans
Attn: Claims Reconsideration
901 Market Street, Suite 500
Philadelphia, PA 19107

If you have questions or need further information, please call our Provider Services Helpline at 1-888-991-9023 (Monday to Friday, 9 a.m. to 5:30 p.m.).

Thank you for being part of the HPP participating provider network and for your anticipated cooperation in this process.

March 4: Full communication to providers