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Provider News

NCQA Announces Changes and Adjustments

On July 1, 2020, the National Committee for Quality Assurance (NCQA) announced adjustments to 31 Healthcare Effectiveness Data and Information Set (HEDIS) measures to support the use of telehealth during and after the coronavirus (COVID-19) pandemic.

Health Partners Plans will follow NCQA’s guidance and apply the telehealth adjustment to quality measures effective immediately.

HPP has outlined measure specific changes. We encourage providers to review these changes.

Please contact our clinical coding team if you have any questions. Chrissy Rock, Clinical Education Specialist Supervisor, can be reached at 215-965-7127 or

August 18: Full letter to providers