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4th of July Hours

In observance of the Fourth of July Holiday, Health Partners Plans will have modified hours of operations.

  • Provider Helpline: The Provider Services Helpline will be closed on Friday, July 3. As a reminder, the Provider Services Helpline can be reached at 1-888-991-9023.
  • Pharmacy Call Center: The Pharmacy Call Center will be closed on Friday, July 3.
    Note: All calls received after hours will be forwarded to an outside service center with 24-hour access to an on-call pharmacist.
  • Claims Reconsideration Call Center: The Claims Reconsideration Call Center will be closed on Friday, July 3. The Claims Reconsideration Call Center can be reached at 1-866-500-4571 (prompts 2, 5, and then 4).
  • Utilization Management Call Center: The Utilization Management Call Center will be closed on Friday, July 3. The Utilization Management Call Center can be reached at 1-866-500-4571.
  • Special Needs Unit: The Special Needs Unit will not be affected by the holiday observance. The unit will remain available 24 hours a day throughout the holiday weekend. The Special Needs Unit can be reached at 1-866-500-4571 (prompt 2, then prompt 7).

As always, we thank you for your continuing efforts to improve the health outcomes of our members.

Resources
June 25: Full letter to providers