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Provider News: 2020

The Spring Issue of Provider Check Up is Now Available!

The Spring edition of the Health Partners Plans provider newsletter, Provider Check Up, is now available on our website. Learn more about provider services and support, member benefits, upcoming education and training opportunities, disease/condition…

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4th of July Hours

In observance of the Fourth of July Holiday, Health Partners Plans will have modified hours of operations. Provider Helpline: The Provider Services Helpline will be closed on Friday, July 3. As a reminder, the Provider Services Helpline can be reach…

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Tri-Tech Health Announcement

Health Partners Plans is partnered with Tri-Tech Health, a Mobile Telehealth Wound Management Provider who provides wound care directly in the member's home under the guidance of a Board Certified Wound Care Clinician. You can refer patients who may …

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Provider Check-In

At HPP, we are saddened by the national events from the past week and what is happening locally from the past 72 hours. We are all experiencing an incredibly painful and disturbing time in our nation’s history. We are very concerned about how these …

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InterQual Criteria

Health Partners Plans values your participation and we're always working to provide clear, consistent utilization management guidance. As a reminder, Health Partners Plans uses McKesson’s InterQual® criteria as a guideline for making medical necessi…

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Memorial Day Holiday Hours

In observance of the Memorial Day Holiday, Health Partners Plans will have modified hours of operations. Provider Helpline. The Provider Services Helpline will be available during normal business hours (9:00 a.m. – 5:30 p.m.) on Friday, May 22nd, …

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Health Partners (Medicaid) CG&A Change

Effective February 28, 2020, when a Health Partners (Medicaid) member files a First Level Complaint or Grievance, they will be given at least 10 days written, advanced notice of the date, time and place of the review. This extended timeframe will giv…

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