Effective June 6, 2019, Acro Pharmaceutical Services will close and no longer be available to your Health Partners Plans patients. Acro Pharmaceutical Services has confidentially transmitted its prescription files to CVS Specialty Pharmacy Services, and they may contact affected members.

Alternately, your Health Partners (Medicaid) patients can use any of the network pharmacies listed below. To use another pharmacy, your patients can call CVS Specialty Pharmacy at 866-813-3899 to transfer any remaining refills left on their prescriptions or can contact you for a new prescription.

The following contracted specialty pharmacies comprise the Health Partners (Medicaid) Specialty Pharmacy network: 

These specialty pharmacies provide greater choice for our members, and help ensure that medications can be delivered quickly and efficiently through a specialty pharmacy of the member’s choosing.

Going forward, you can find an updated list of contracted participating specialty pharmacies, as well as a helpful list of frequently prescribed drugs, on the Health Partners Plans website at www.hpplans.com/specialty-rx.

SPECIALTY MEDICATIONS & PHARMACIES

Specialty medications are drugs that require special handling, administration or monitoring. They are used to treat complex, chronic and often costly conditions, such as rheumatoid arthritis, hepatitis C and hemophilia. They are usually injectable, infused, oral or inhaled.

Our contracted network of participating specialty pharmacies are specifically authorized to coordinate the care and delivery of select specialty medications.

PRIOR AUTHORIZATIONS AND SPECIALTY PHARMACY SELECTIONS

Please fax all requests for new prior authorizations or extensions of previously authorized prior authorizations to our pharmacy department at 1-866-240-3712.

Ask the member to select their pharmacy preference and list this pharmacy clearly on the fax. This pharmacy will be responsible for coordinating the care and delivery of their specialty medication(s). If a specific pharmacy has not been selected by the member and/or provider within 24 hours, HPP will use its discretion to select a participating pharmacy on behalf of the member.

For questions about prior authorizations, please contact our pharmacy department at 215-991-4300.