Site Visit/Medical Record Review
Health Partners Plans staff performs site assessments of potential obstetric, high-volume specialist and primary care providers. This review consists of a two-part assessment by our Quality Management Coordinators.
The first part is an on-site review to assess physical location, staffing, office hours and access. Also assessed are housekeeping, adherence to confidentiality guidelines, recordkeeping, condition of equipment, safety measures and the availability of patient education material.
A second assessment includes a review of medical records to evaluate performance regarding pediatric, adolescent, adult, elderly and obstetric preventive care.
Once completed, the results are considered by the Credentialing Committee prior to credentialing or recredentialing.