HPP Collabs with IHI
Improving member care with the help of IHI
The Institute for Healthcare Improvement (IHI) is an independent not-for-profit organization that delivers innovative ways of improving health and health care. Representatives of IHI recently met with Health Partners Plans (HPP) president & CEO William S. George and executive staff to discuss their new partnership in developing fresh new approaches to the care of HPP members.
IHI will assess and review HPPs current processes and support infrastructures with our owner hospitals and larger provider practices to identify ways to improve and maintain our ratings in member and provider satisfaction, and share best practices to ensure quality of care.
IHI is now in the process of developing a comprehensive strategic plan that aligns with our mission and corporate goals. They will make recommendation to address or improve the quality of health care to members, their access to those services, the communication gap between physicians and members, and utilization patterns of health care and member outcomes.